Job Description
SUMMARY This position responds to any maintenance repair requests, assesses the problem, and repairs or refers the situation to a supervisor for further action in a timely manner. Responsible for keeping all Resort property and equipment in good repair so guest satisfaction is achieved. Will design, construct or repair any carpentry needs throughout the entire property and monitor and repair any painting, wallpaper, tile, doors, carpet or drywall needs in the resort.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Maintain superior working relations with internal and external customers.
- Respond to maintenance request in guest and meeting rooms.
- Complete all assignments requested.
- Wear and respond to mobile radio. Be responsible for the condition of personally assigned mobile radio.
- Be responsible for the condition of all assigned tools and equipment.
- Plan projects and order supplies in advance to assure work is done in a timely manner and to obtain the best price
- Paint rooms, guest and service areas as needed; stain and touch up doors, frames and trim
- Respond to all work orders related to carpentry
- Repair furniture, molding and doors
- Build shelves and desks using Formica
- Maintain adequate inventory and requisition supplies
- Designate freshly painted areas with signage
- Complete all assignments requested of you.
- Must follow proper grooming and dress standards set forth by the Employee Handbook.
- Maintain open line of communication with supervisor.
- Any other general maintenance duties deemed appropriate by direct supervisor.
- Must understand and abide by environmental practices of the resort.
- Other duties as assigned.
EDUCATION/EXPERIENCE - Must have a High school diploma or G.E.D. Must possess valid Michigan driver's license and be insurable by the company's plan. Must have a minimum of 2 years experience residential/commercial painting experience. Must know how to hang, repair, and finish drywall. Must have knowledge of mixing paint and stain & application. Ablility to hang and repair wallpaper is essential. Must have experience in the use of PDA's for work order and inventory system. This position will furnish their own hand tools.
OTHER SKILLS AND ABILITIES Engineering is a service department that requires an interpersonal skill set to work with guests, other engineering staff members, resort team members and other departments. Teamwork in providing professional service must include the ability to communicate in a way that assures, those receiving service, engineering is addressing their specific needs.
TYPICAL PHYSICAL DEMANDS - Must be able to work from 12 foot ladder and/or from personnel lift up to 35 feet.
- Capable of lifting up to 50 lbs.
- Safety sensitive - this position will utilize power tools, hand tools, electrical wiring, and deals with lock out/tag out. This list is not all inclusive due to variety of jobs involved which may include plumbing, electrical, carpentry, painting, etc.
TYPICAL MENTAL DEMANDS Engineering is a service department so service mentality is a critical skill. Dealing with deadlines and schedules are typical expectations of engineering personnel. Follow through and attention to detail is expected. During emergencies engineering is expected to be knowledgeable and able to provide proficient service.
WORKING CONDITIONS Must be able to work in a fast-paced environment in a safe and productive manner.
COMMENTS Native American Preference will apply. Must be able to pass a background investigation and Drug Screen as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources. Grand Traverse Resort and Spa
Job Tags
Flexible hours,