Job Description

Job Description

Job Title: US Gen Meds, TID Franchise, Head of Operations MSA Acceleration

Grade: L4
Hiring Manager: Clemens Frank

Location: Cambridge, MA Morristown, NJ

About the Job

The Head of Operations, MSA Acceleration is a strategic and analytical leader responsible for driving operational excellence, cross-functional coordination, and execution across the MSA Acceleration team. This role ensures high-impact alignment and seamless program management across key functions -including Regional Strategic Leads (RSLs), field teams, Marketing, Sales, Patient Support Services (PSS), Medical Affairs, and Tzield brand leadership. In addition to core operational responsibilities, the Head of Operations will also lead key strategic projects and ad-hoc initiatives aimed at enhancing go-to-market (GTM) effectiveness and fostering stronger cross-functional collaboration. Drawing from a strong background in healthcare strategy and operations, this leader will apply rigorous problem-solving, business analytics, and structured execution to accelerate performance and outcomes across the organization.

The role is part of the MSA Acceleration Leadership Team and reports directly to the Head of MSA Acceleration.

We are an innovative global healthcare company with a focus on immunology that extends to innovation in diabetes and transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. With a focus on immunology that extends to innovation in diabetes and transplant medicines, we pursue Progress to make a real impact on millions of patients around the world.

Main Responsibilities:

• Support the development and drive the execution of the MSA Acceleration strategy while ensuring alignment with Tzield overall brand objectives and key priorities.

• Develop and manage MSA specific integrated project plans, timelines, and performance metrics for key programs and initiatives. Oversee high-impact projects by ensuring clear deliverables, cross-functional coordination, and measurable outcomes. Ensure project visibility at leadership level and manage risks proactively.

• Ensure clarity and transparency across leadership by managing executive communications, MSA leadership team meetings, reporting, and cross-functional updates. Craft executive presentations as well as concise updates & follow ups and ensure alignment through structured governance.

• Support the scoping and development of MSA specific QBRs, ensure critical topics are addressed and tight follow up is executed.

• Refine and maintain MSA performance dashboard and deliver results to MSA and franchise leadership.

• Foster collaboration across Marketing, Sales, PSS, Medical, and other Commercial teams by leveraging a deep understanding of each function’s roles & strategic priorities to ensure seamless execution. Identify potential friction points and proactively solution with all stakeholders involved. Secure shared ownership of outcomes and facilitate regular touchpoints to stay aligned.

• Develop and implement scalable processes to enhance efficiency, streamline workflows, and improve decision-making within the MSA Acceleration team. Continuously refine operating models to ensure agility, speed, and clarity across initiatives.

About You

• Bachelor's degree required, MBA or advanced degree strongly preferred particularly with a focus in healthcare, life sciences, or business.

• 5+ years of experience in strategic operations, management consulting (preferably at a top-tier firm), experience healthcare is a plus.

• Proven ability to lead cross-functional teams and complex initiatives, with a strong track record of execution in dynamic, matrixed environments.

• Strong strategic thinking, analytical rigor, and structured problem-solving skills, with comfort operating in ambiguity.

• Exceptional project management, organizational, and executive communication skills including the development of executive presentation. Ability to influence and align stakeholders at all levels.

• High emotional intelligence and an inclusive leadership style, with a track record of leading culture enhancing initiatives.

• Proficiency in business analytics and commercial tools (e.g., Veeva, Power BI, Tableau). Ability to leverage data to drive decision-making and performance improvement.

• Sanofi US is only considering candidates who are currently legally eligible to work in the U.S.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. 

#GD-SG 
#LI-GZ

#LI-Onsite
#vhd

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Job Tags

Similar Jobs