Job Description

Position Details: Senior Manager, Ad Solutions

Our client’s data and insights guide critical marketing decisions, helping brands determine which fandom audiences to prioritize and product benefits to communicate, in addition to developing, launching, and measuring brand and advertising campaigns across media platforms. Today our clients represent the biggest names in financial services, entertainment, tech, consumer brands, and sports and video games, and our impact touches the lives of billions of people around the globe.

As a Senior Manager in the research team, you will be responsible for overseeing multiple research projects, ensuring they meet high-quality standards and are delivered on time. You will manage client relationships, providing direction in communications and taking the lead on complex interactions to ensure client satisfaction. Your role will also involve mentoring and developing junior team members, establishing accountability, and identifying training opportunities to enhance their professional growth.

You will design surveys that align with research objectives and client needs, guiding the team in developing analysis plans and implementing robust control processes to ensure data quality. Additionally, you will lead the development of client reports, using storytelling techniques to present findings effectively. Collaboration with other departments will be essential to support broader company initiatives and drive thought leadership.

Responsibilities:

• Manage multiple complex projects simultaneously.
• Handle deadlines, budgets, and a fast-paced environment.
• Elevate tasks and have autonomy, but also be comfortable in the details.
• Oversee multiple research projects, ensuring they meet high-quality standards and are delivered on time.
• Manage client relationships, providing direction in communications and taking the lead on complex interactions to ensure satisfaction.
• Mentor and develop junior team members, establishing accountability, and identifying training opportunities to enhance their professional growth.
• Design surveys that align with research objectives and client needs.
• Guide the team in developing analysis plans and implementing robust control processes to ensure data quality.
• Lead the development of client reports, using storytelling techniques to present findings effectively.
• Collaborate with other departments to support broader company initiatives and drive thought leadership.

Ideal Candidate:

• 4-6 years of experience (years of experience can position them in more of a leadership role).
• Experience with advertising and project-level management.
• Ability to handle deadlines, budgets, fast-paced environments, client services background, and translating client needs.
• At least 4-5 years of experience in quantitative primary research, preferably in advertising research.
• Experience managing trackers.
• Strong data handling and analysis skills.
• Bachelor’s degree in Social Sciences, Economics, Business, Marketing, Statistics, or a related field.

Soft Skills, Personality Qualifications:

• Proactive: Takes initiative, self-motivated, anticipates needs.
• Curious: Inquisitive, eager to learn, asks insightful questions.
• Creative: Thinks outside the box, brings innovative ideas, encourages creative thinking.
• Communicative: Speaks up in client meetings, maintains open communication, clearly articulates thoughts.
• Solution-Driven: Focuses on solutions, positive attitude, implements effective solutions.
• Research-Focused: Conducts thorough research, uses qualitative and quantitative data, stays updated on industry trends.
• Energetic: Brings enthusiasm, motivates team members, willing to take on new tasks.
• Autonomous: Comfortable working independently, takes ownership of tasks, reliable.
• Client-Focused: Prioritizes client needs, builds strong relationships, delivers high-quality results.
• Intellectually Curious: Seeks broader context, engages in continuous learning, interested in industry and company goals.

Motivation:

• "How can we consult with clients?"
• Understanding how ad and brand work together.
• Focus on brand effect (influence of a brand on consumer behavior and perceptions).

Qualitative Experience:

• QUAL work involves qualitative research to understand consumer behavior.
• Methods include in-depth interviews, focus groups, ethnographic studies, case studies, and open-ended surveys.
• Provides context to quantitative data and helps businesses make informed decisions.

Technical Specifications:

• Ability to recognize when something is "off" in data or presentations.
• Curious, asks good questions, and doesn't take things at face value.

Growth Opportunity, Training in the Role:

• Heavy training provided.
• Contributing quickly and elevating junior team members' contributions.
• Assigned to clients right away.
• Opportunity for role elevation and management opportunities as they grow (both in mentorship and direct reports).

Benefits and Perks:

• Medical, Dental, Vision
• 401(k) Company Match
• Flex Time
• Health & Wellness Events & Benefits
• Professional & Personal Growth & Learning Opportunities

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