Job Description

Program Manager - Community Relations & Outreach

Program Manager - Community Relations & Outreach

Vista Search Partners provided pay range

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Base pay range

$115,000.00/yr - $140,000.00/yr

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Vista search Partners is conducting the search for a Program Manager - Community Relations & Outreach on behalf of The UniHealth Foundation . Please contact J.J. Tebo, Managing Partner at jtebo@vistasearchpartners.com with any questions.

UniHealth Foundation will be opening its new headquarters in Pasadena, CA in the Fall of 2025. It will hold convening space for community-based organizations doing health-related work, as well as rentable office space for non-profits. This is a new position within the Foundation that will both develop relationships within the community to promote the mission of UniHealth, and its new community and convening space for usage by organizations doing mission-aligned work. The Program Manager, who will have a focus on Community Relations & Outreach, will also be responsible for overall development, implementation, and management of the communications vision, plans, and tactics to advance the Foundations vision and mission.

The Program Manager will be an innovative and collaborative team player responsible for community relations, outreach, and supporting the Foundations grantmaking.

This position is responsible for managing community relations with local CBOS, government officials, grantees and funders, through social media, events, and representing the Foundation at external events. The role includes ongoing outreach to enhance partnerships and collaboration with local stakeholders, funders and grantees. The position will also ensure the success and program alignment of our new building in Pasadena is used to its best capacity by community partners doing health-related work.

The Program Manager will manage communications including the creation and oversight of social media, e-newsletters, eblasts, website content, media relations, etc., that advance our strategic goals.

This role will also have grantmaking functions, which will include vetting grant proposals, drafting of Board write-ups, and due diligence. The Program Manager will support sharing the results and lessons of the UniHealths grantmaking outward, and identify convening opportunities for grantees, health leaders and stakeholders.

This position works closely with the President & COO to develop strategic direction and collaborations. This is a full-time, exempt position that reports to the President & COO.

Community Relations: Develop and implement strategies to foster positive relationships between the Foundation and the community, including building new partnerships, managing outreach, and representing the Foundation at events. Serve as a point of contact for neighboring businesses, institutions, and communities.

Community Engagement: Forge and manage strategic partnerships with key stakeholders, including community organizations, local government, funders and grantees to foster a positive public image, promoting our mission, and creating mutually beneficial partnerships.

• Identify and engage with key stakeholders, community leaders, and potential partners.
• Develop and implement community outreach plans to enhance the Foundations partnerships.
• Build and maintain relationships with community partners.
• Represent the Foundation at community events, meetings and other events.

Collaboration: Collaborate with other organizations, foundations, and agencies to maximize impact of the Foundations investments, share learnings, and address current and emerging issues.

• Convenings - identify, plan and execute convenings, workshops, etc.,
• Collaborate with partners on joint initiatives and programs.

Communications: Manage and create communications and outreach materials, including, but not limited to, social media, eblasts, print pieces, advertisements, blog and websites for UniHealth Foundation.

Eblasts and Newsletters: Manage, create, and distribute the Foundations newsletter.

Social Media: Manage the Foundations social media strategy to promote awareness and build excitement for UniHealths mission and valuesincluding regular updates to Facebook, Instagram, LinkedIn, etc.

• Develop and maintain an ongoing social media editorial calendar.
• Monitor trends in social media tools, applications, channels, and design, and develop strategies accordingly.
• Track and report on social media metrics on a quarterly basis.

Website: Manage, produce, and update mission-driven content for the Foundation website, ensuring new and consistent information is posted regularly.

• Create lively and relevant content on the website, including writing a blog and short monthly/quarterly excerpts and features
• Track, measure, and share website analytics on a quarterly basis

Public Relations: Monitor awareness of the Foundation.

• Monitoring and circulation of media coverage of the Foundation and grantee partners
• Manage and identify news articles to be featured on the website
• Work with local partners such as the Business Improvement District

Grantmaking Support: Support the Foundations grantmaking.

• Vetting grant proposals and due diligence
• Drafting Board write-ups
• Conducting site visits

Other Duties and Special Projects : Performs other duties as assigned by supervisor or President or COO, dependent on organizational needs and employee skills. As assigned, conducts duties, including supporting and managing special projects.

Qualifications

UniHealth Foundation is seeking candidates that have excellent organizational, communication, and writing skills, as well as an ability to foster positive relationships with individuals and organizations. The Program Manager will be a principal ambassador for the Foundation, addressing internal audiences and the public to share our vision and plans for achieving it. The ideal candidate will be creative, detail-oriented, able to pivot when necessary, and have a strong background in project management and writing, with design skills a plus.

• Experience/knowledgeable about the healthcare sector and in the context of the foundations health focus and priorities, preferred.
• Possess in-depth understanding and experience with various social media platforms.
• Strong creative thinking skills.
• Excellent writing and proofreading skills.
• Experience and skill in executing multiple projects simultaneously while meeting deadlines in a fast-paced environment, without loss of attention to detail.
• Innovative, with strong analytical and problem-solving skills.
• High degree of initiative.
• Forward thinking and able to anticipate potential opportunities.
• Ability to adapt to changing or ambiguous circumstances smoothly.

Skills and Qualities:

• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Ability to build rapport and trust with diverse populations.
• Ability to work with individuals and groups whose political beliefs may differ than their own.
• Cultural competency and sensitivity.
• Problem-solving and critical thinking skills.
• Ability to work independently and as part of a team.
• Familiarity with community resources and services.

Technical Skills:

• Tech-savvy with ability to learn and use new social media, graphic design, and some video editing tools
• Understanding of basic graphic design principles with basic experience in Adobe
• Proficient in video editing software, a plus
• Proficient in Microsoft Office

Education: Bachelors degree required in humanities, social sciences, healthcare-related field, public policy public administration, journalism, or a similar field related to the Foundations fields of interest.

Work Experience: Position requires a minimum of seven years work experience and five years of experience in philanthropy, nonprofit management, public relations/communications, or the healthcare sector.

General Management Skills:

• Organizational Skills : Ability to prioritize work demands effectively adjusting to multiple demands with a sound understanding of what is most needed to be addressed in the moment. Has excellent organizational skills, attention to detail, and ability to meet deadlines.
• Communication Skills : Has excellent interpersonal, verbal, and written communication skills, and a keen ability to maintain enthusiasm and warmth in a work environment focused on challenging health care issues.
• Teamwork/Collaboration : Ability to work collaboratively and in a team-oriented environment both within the Foundation and with external stakeholders.

Skills Specific to Job Functions :

• Community Knowledge: Has knowledge of social service and health-related nonprofit sector in Southern California and experience in working effectively with its diverse and broad-based community constituencies.
• Public Speaking Skills: Ability to make presentations and to comfortably interact with diverse audiences.
• Database Experience: Is confident using foundation management software, database or comparable system.
• Office Software: Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook is required.
• Demeanor: Has a warm and welcoming personality. Presents a professional presence.

Other Requirements :

• Must possess valid California drivers license and automobile insurance as required by the state of California.
• Able to work in-office 5 days/week in Pasadena, CA

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Public Relations, Marketing, and Analyst

• Industries

  Non-profit Organizations

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