Job Description

RESPONSIBILITIES

• Create, manage and maintain glossaries, style guides, and other linguistic and cultural assets in up to 40 locales, using our in-house tools.
• Collect feedback from various stakeholders to establish quality requirements and connect with the Localization QA team when those requirements are not met.
• Collaboration with cross-functional teams across multiple time zones.
• Beyond reporting on issues found, provide pertinent information and follow solutions to their conclusion.
• Gather feedback and recommendations from various stakeholders and flag potential language and cultural sensitivity issues.
• Look for opportunities to optimize workflow, tools, and processes to help the team scale.
• Implement and foster globalization/internationalization/localization best practices.
• Create/Maintain/Update related documentation.
• Check reference documentation and support validation as needed.
• Check and maintain accuracy of records.
• Assist in the assessment/communication of language needs for the UI Localization labs.
• Manage daily and long term coverage and look for solutions as needed.
• Create/manage tasks in an agile project management tool.
• Co-host/Participate in internal team meetings.
• Oversee review process and help treat data.
• Anticipate tool training needs and create new tasks for vendors to take on.
• Reply/manage/resolve/distribute bugs.

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