At Wegmans, providing incredible service means ensuring the most knowledgeable and passionate people are working to educate our customers and get them the freshest products available. In this role, you’ll work closely with Team Leaders, learning how to manage and develop team members’ knowledge, skills, and passion. In this specialized role, you’ll explore a unique area of our business while upholding our values and leading with high standards. You will also assist with managing department operations and supporting department financials while ensuring each employee goes above and beyond to exceed expectations and provide incredible customer service.

This is a structured training program designed to be completed within 6 months with support from a mentor and trainer. Successful program completion will result in an interview for or placement as a Team Leader.

What will I do?  

• Manage and develop team of employees, engage in meaningful conversations, build trusted relationships and provide the resources, feedback, and development opportunities they need to be successful  
• Ensure team members are providing incredible knowledge-based service by engaging with customers, helping locate items, offering unique suggestions, and efficiently and accurately fulfilling orders  
• Manage all department operations, including ordering, scheduling, payroll, and forecasting, ensure the department runs efficiently, and maintain consistent two-way communication with team members and store management  
• Use knowledge of products and trends to plan and create innovative, eye-catching, well-merchandised displays, ensure products are rotated for freshness, create excitement about new programs and products to drive sales  
• Ensure the team properly uses equipment, handles products, keeps accurate logs, follows department job aids, food safety, human safety and 5S guidelines, and complies with Wegmans policies and federal and state laws

Required Qualifications   

• Customer service experience, preferably in a food service, grocery, or retail setting
• Systems aptitude

Preferred Qualifications   

• Managerial/supervisory experience

At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.

Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.

And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with both a profit-sharing and 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness
7. Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
8. And more!

***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.

For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.